In brief
A Minnesota hotel, the Hampton Inn Lakeville, has issued an apology to the Department of Homeland Security after refusing service to immigration agents. This cancellation, made under an erroneous belief, does not align with the hotel's policies of inclusivity. Hilton and Everpeak Hospitality have taken swift action to rectify the situation, emphasizing their commitment to welcoming all guests, including law enforcement.
A Minnesota hotel has publicly apologized following a controversial incident where federal immigration agents were denied accommodations. The Hampton Inn Lakeville, a franchise of the Hilton brand, rejected reservations for immigration officers attending to enforcement operations, prompting outrage from the Department of Homeland Security (DHS).
The DHS claimed that this action reflected a coordinated effort by Hilton to impede law enforcement activities. A screenshot posted by DHS revealed that immigration agents were notified via an email from a Hilton address that their reservations had been cancelled.
In response to the fallout, Hilton along with Everpeak Hospitality, the hotel’s operator, swiftly issued statements clarifying that the actions taken by the hotel did not reflect their policy of inclusivity. They emphasized that this kind of cancellation was inconsistent with their standard operating procedures and their commitment to serving all guests.
“We have been in direct contact with the hotel, and they have apologized for the actions of their team, which was not in keeping with their policies,” a DHS spokesperson stated.
Everpeak Hospitality further underscored their resolve to take corrective measures to accommodate affected guests and expressed regret to both their patrons and the law enforcement community, reasserting their mission as a welcoming place for all.
