In brief
Erin M. Collins, the National Taxpayer Advocate, has expressed concerns that the upcoming 2026 tax season may present significant challenges for taxpayers due to a 27% reduction in IRS workforce and ongoing leadership changes. While the IRS managed to process returns without major disruptions in 2025, the current landscape is different. Collins emphasizes that success this season depends on the IRS's ability to assist taxpayers who encounter problems, even as agency leaders assure a smooth filing experience.
WASHINGTON (AP) — The national taxpayer advocate is cautioning that the 2026 tax filing season is likely to present challenges for taxpayers who encounter problems with filing their taxes, given the exodus of IRS workers since the start of the Trump administration.
National Taxpayer Advocate Erin M. Collins released her annual report to Congress, noting significant operational changes at the IRS as they enter the new season. “The IRS is simultaneously confronting a reduction of 27% of its workforce, leadership turnover, and the implementation of extensive and complex tax law changes,” she stated.
Most taxpayers are expected to file on time and receive refunds promptly; however, Collins mentions that the filing season's success hinges on the IRS's capacity to assist those experiencing issues.
As the tax filing season began on Monday, IRS leaders, including Treasury Secretary Scott Bessent and IRS CEO Frank Bisignano, have expressed confidence in navigating the season effectively. Bisignano announced a reorganization of IRS leadership, aiming to ensure a successful tax season for American taxpayers.
Despite these assurances, concerns have arisen surrounding IRS staffing levels, as over 74,000 employees are currently available—down from 102,000 in 2021. Diana M. Tengesdal from the Treasury Inspector General for Tax Administration highlighted worries regarding unprocessed tax returns and the ongoing impacts of workforce reductions.
With new modernization efforts underway, the effectiveness of initiatives to combat staffing losses remains uncertain. As of last year, over 165 million individual income tax returns were processed, with 94% submitted electronically, and the average refund amounting to $3,167.
